On [DATE], American Public University System combined with Rasmussen University and Hondros College of Nursing to form a single higher education institution. American Public University System (System) now includes American Public University, American Military University, Rasmussen University, and Hondros College of Nursing. The System is accredited by the Higher Learning Commission and is a wholly owned subsidiary of American Public Education, Inc. (APEI). We are continuing to update our website to reflect our new structure.

 
APU Student Handbook
In this section

Last Revision: April 24, 2026

State Agencies Higher Education Complaint Contact Information

Updated: April 2023

Alabama Commission on Higher Education
100 North Union Street, Suite 782 | Montgomery, AL 36104
334.242.1988
https://www.ache.edu/wp-content/Sara/StudentComp.pdf

Alaska Commission on Postsecondary Education
PO Box 110505 | Juneau, AK 99811-0505
800.441.2962 / 907.465.2962
https://acpe.alaska.gov/ConsumerProtection?_ga=2.27728764.1590079954.1596197704-1784540995.1595246989

Arizona State Board for Private Postsecondary Education
1740 W. Adams, Suite 3008 | Phoenix, AZ 85007
602.542.5709
https://ppse.az.gov/complaint

Arkansas Department of Higher Education | ICAC Coordinator
423 Main Street, Suite 400 | Little Rock, AR 72201
501.371.2000
https://sbpce.wufoo.com/forms/form-8040-complaint-form/

California Bureau of Private Postsecondary Education
P.O. Box 980818 | West Sacramento, CA 95833-088
916.431.6959
http://www.bppe.ca.gov/enforcement/complaint.shtml

Colorado Department of Higher Education
1600 Broadway, Suite 2200 | Denver, CO 80202
303.862.3001
https://highered.colorado.gov/students/how-do-i/file-a-student-complaint 

Connecticut Office of Financial & Academic Affairs for Higher Education
450 Columbus Blvd., Suite 707 | Hartford, CT 06105-2326
860.947.1800
http://www.ctohe.org/StudentComplaints.shtml

Delaware Department of Education Higher Education Office
John G. Townsend Building | 401 Federal St., Suite 2 | Dover, DE 19901 
302.735.4120
https://www.doe.k12.de.us/sara

The Education Licensure Commission
1050 First Street, NE | Washington, DC 20002
202.727.6436
http://osse.dc.gov/service/public-complaints

Florida Department of Education | Commission for Independent Education
325 W. Gaines Street, Suite 1414 | Tallahassee, FL 32399-0400
850.245.0505
https://www.fldoe.org/about-us/office-of-the-inspector-general/file-a-complaint.stml

Georgia Nonpublic Postsecondary Education Commission
2082 E Exchange Pl., #220 | Tucker, GA 30084-5334
770.414.3300
https://gnpec.georgia.gov/student-resources/student-complaints

Hawaii Post-secondary Education Authorization Program
P.O. Box 541 | Honolulu Hawaii 96804
808.586.7327 | 808.586.2856
http://cca.hawaii.gov/hpeap/forms/student-forms/

Idaho State Board of Education
Attn: State Coordinator for Private Colleges and Proprietary Schools
650 West State Street, 3rd Floor | Boise, ID 83720-0037
208.334.2270
https://boardofed.idaho.gov/higher-education-private/private-colleges-degree-granting/student-complaint-procedures/

Illinois Board of Higher Education
1 North Old State Capitol Plaza, Suite 333 | Springfield, Illinois 62701-1404
217.782.2551 | 888.261.2881
http://complaints.ibhe.org/

Indiana Commission for Higher Education – Board of Proprietary Education
Attn: Complaints
101 W Ohio Street, Suite 300 | Indianapolis IN 46204-1984
317.232.1033
http://www.in.gov/cpe/2329.htm

Iowa College Student Aid Commission | Postsecondary Authorization Team
475 SW 5th Street, Suite D | Des Moines, IA 50309
877-272-4456
https://www.iowacollegeaid.gov/StudentComplaintForm

Kansas Board of Regents
1000 SW Jackson, Suite 520 | Topeka, KS 66612-1368
785.430.4240
https://www.kansasregents.org/academic_affairs/private_out_of_state/complaint_process

Kentucky Council on Postsecondary Education
100 Airport Road | Frankfort, KY 40601
502.573.1555
http://cpe.ky.gov/campuses/consumer_complaint.html

Louisiana Board of Regents
1201 N. Third St., Suite 6-200 | Baton Rouge, LA 70802
225.342.4253
https://www.laregents.edu/sara/

Maine Department of Education, Office of Higher Education
23 State House Station | Augusta, ME 04333-0023
207.624.6600
https://www.maine.gov/doe/learning/highered/sara

Maryland Higher Education Commission
6 N. Liberty St. | Baltimore, MD 21201
410.767.3300 | 800.974.0203
https://mhec.maryland.gov/institutions_training/Pages/career/pcs/complaint.aspx

Massachusetts Department of Higher Education
One Ashburton Place, Room 1401 | Boston, MA 02108
617.994.6950
https://www.mass.edu/forstufam/complaints/complaints.asp

Michigan Department of Labor and Economic Opportunity | Employment and Training
201 N. Washington Square | Lansing, MI 48913
517.373.6774
https://www.michigan.gov/leo/-/media/Project/Websites/

Minnesota Office of Higher Education
1450 Energy Park Drive, Suite 350 | St. Paul, MN 55108-5227
651.259.3975 | 800.657.3866
http://www.ohe.state.mn.us/mPg.cfm?pageID=1078 

Mississippi Commission on College Accreditation
3825 Ridgewood Road | Jackson, MS 39211-6453
601.432.6198
http://www.mississippi.edu/mcca/student_complaint_process.asp

Missouri Department of Higher Education
301W. High Street | P.O. Box 1469 | Jefferson City, MO 65102-1469
573.751.2361
http://dhe.mo.gov/contactus.php

Montana University System
Office of the Commissioner of Higher Education
560 N. Park Ave. | PO Box 203201 | Helena, MT 59620-3201
406.449.9124
http://www.mus.edu/MUS-statement-of-complaint-process.asp

Nebraska Coordinating Commission for Postsecondary Education
P.O. Box 95005 | Lincoln, NE 68509-5005
402.471.2847
https://ccpe.nebraska.gov/student-complaints-against-postsecondary-institutions

Nevada Commission on Postsecondary Education
2800 E. St. Louis | Las Vegas, Nevada 89104
702.486.7330
http://cpe.nv.gov/Students/Students_Home/

State of New Hampshire Department of Education
101 Pleasant Street | Concord, NH 03301
603.271.3494
https://my.doe.nh.gov/ESSWEB/HigherEducation/Complaint.aspx

New Jersey Office of the Secretary of Higher Education
PO Box 542 | Trenton, NJ 08625
609.292.4310
https://www.state.nj.us/highereducation/OSHEComplaintInstructions.shtml

New Mexico Higher Education Department
2044 Galisteo Street | Santa Fe, NM 87505
505.476.8400
https://hed.state.nm.us/students-parents/student-complaints

New York State Education Department
89 Washington Ave. | Albany, NY 12234
518.486.3633
http://www.highered.nysed.gov/ocue/spr/COMPLAINTFORMINFO.html

North Carolina Post-Secondary Education Complaints
University of North Carolina System Office
910 Raleigh Road | Chapel Hill, NC 27514
919.962.1000
https://www.northcarolina.edu/post-secondary-education-complaints/

North Dakota University System
Vice Chancellor of Academic and Student Affairs
600 East Boulevard Ave., Dept. 215
Bismarck, ND 58505-0230
701-328-4136
https://ndus.edu/state-authorization-sara/ 

Ohio Department of Higher Education
25 S. Front St. | Columbus, Ohio 43215
614.466.6000
https://www.ohiohighered.org/students/complaints

Oklahoma State Regents for Higher Education
655 Research Parkway, Ste 200 | Oklahoma City, OK 73104
405.225.9100
https://www.okhighered.org/resources/student-complaint-form/

Oregon Higher Education Coordinating Commission
3225 25th Street, SE | Salem, OR 97302
503.947.5925
https://www.oregon.gov/highered/about/Pages/complaints.aspx

Pennsylvania Department of Education
333 Market Street  | Harrisburg, PA 17126-0333
717.783.6788
https://www.education.pa.gov/Postsecondary-Adult/CollegeCareer/Pages/Students-Complaints.aspx

Puerto Rico Council on Education
PO Box 19900 | San Juan, PR 00910-1900
787.722.2121
http://www.ce.pr.gov/

Rhode Island Board of Governors for Higher Education
Shepard Building | 80 Washington Street | Providence, RI 02903
401.456.6000
https://riopc.edu/policies/student-complaint-procedures/

South Carolina Commission on Higher Education
1122 Lady Street, Suite 300 | Columbia, SC 29201
803.737.2260
https://che.sc.gov/sites/che/files/Documents/Institutions%20and%20Educators/Complaint_Procedures_and_Form.pdf

South Dakota Board of Regents
306 East Capitol Ave., Suite 200 | Pierre, SD 5750
605.773.3455
https://www.sdbor.edu/administrative-offices/academics/SD-SARA/Documents/Complaint%20Form%20-%20SD-SARA.pdf

Tennessee Higher Education Commission Division of Postsecondary School Authorization
Attn: Complaints | Parkway Towers | Suite 1900
404 James Robertson Parkway | Nashville, TN 37243-0830
615.741.3605
https://www.tn.gov/thec/for-students-and-families/transcript-requests-and-institution-complaints.html

Texas Higher Education Coordinating Board
1200 E. Anderson Lane | Austin, TX 78752
512.427.6101
http://www.highered.texas.gov/links/student-complaints/

Utah System of Higher Education
60 South 400 West | Salt Lake City, Utah 84101
801.321.7200 | 800.418.8757
https://ushe.edu/office-of-commissioner/state-authorization-ut-sara/

Vermont Agency of Education
1 National Life Drive | Montpelier, VT 05620-2501
802.828.1130
https://education.vermont.gov/documents/postsecondary-program-complaint-resolution

State Council of Higher Education for Virginia
101 N. 14TH Street | James Monroe Building | Richmond, VA 23219
804.225.2600
https://www.schev.edu/students/resources/student-complaints

Washington Student Achievement Council
917 Lakeridge Way SW | Olympia, WA 98502
360.753.7800
https://wsac.wa.gov/student-complaints

West Virginia Higher Education Policy Commission
1018 Kanawha Boulevard East | Ste 700 | Charleston, WV 25301-2800
833.627.2833
https://www.wvhepc.edu/wp-content/uploads/2024/10/Student-Complaint-Process.pdf 

Wisconsin Department of Safety and Professional Services
4822 Madison Yards Way | Madison, WI 53705
608.266.2112
https://dsps.wi.gov/Pages/Programs/EducationalApproval/EAPFileAComplaint.aspx

Wyoming Department of Education
122 W. 25th Street, Suite E200 | Cheyenne, WY 82002-0050
307.777.7675
https://edu.wyoming.gov/wp-content/uploads/2021/10/Student-Complaint-Process.pdf