APU Student Handbook
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Last Revision: April 12, 2023

Ordering and the Release of APUS Transcripts

You must wait 24 hours after your grade posts to your Academic Record before ordering your transcript to ensure that your grade will be reflected on your transcript. Also, with any TCE update, please wait 24 hours before ordering any transcripts. This will give adequate time for all information to post to your transcript.

You may order APUS transcripts from us through the online student portal, and we offer the option of either electronic or paper transcripts. Once you are logged in to your student ecampus, you will hover your mouse over Academic Plan and Forms, then select Order APUS Transcripts from the University Forms Menu. If you have forgotten your student ID or password, please call our Student Support Services at 877-755-2787.

We offer the options of electronic transcripts, paper transcripts, or a free download of your Student Agreement. Fees for our transcript orders may be found in an earlier section in our fee schedule.

The electronic transcript is the cheapest and fastest way to get a transcript to a third party quickly. For military students, Community College of the Air Force (CCAF) DOES accept our electronic transcripts now!

If you are utilizing a government or military computer that has blocked access to this website, you must utilize a personal computer to place your order.

You must have attended an APUS course in order to be eligible for a release of a transcript. This means you have either completed a course for a final grade, passed an APUS offered competency exam, or withdrawn from an APUS course after the first week.

You will not be able to order an unofficial or official APUS transcript if:

  • You have not submitted all of your required admission documents yet. Your record status will still show in your portal as INCOMPLETE.
  • You have never attended an APUS course or passed an APUS competency exam.
  • You have not completed a course with APUS.

Students who have a financial balance due to the university can order and pay for their transcripts.

Students on Incomplete Admission status who have completed a course must email [email protected] to obtain a complementary unofficial transcript for their own personal use.

If you have conferred multiple degrees in Technical Management Program, please submit your request for transcripts by the following means:

Email: [email protected]

Transfer Credit

Transfer credit will appear on the transcript as a listing of the total credit hours accepted from each source and may often not appear on the transcript if you have not graduated and are no longer actively enrolled in an APUS program.

Degree Conferrals

Degree conferrals will appear on your transcript only AFTER the actual conferral date of your degree. We cannot post conferrals prior to the official conferral date. It is recommended that students wait 24 hours after their conferral date to order a transcript to ensure your conferral date has been posted to the transcript.

Transcript Display

APUS transcripts do NOT include any of the following information:

  • Dropped courses (DP grades)
  • Academic Probation
  • Academic Suspension
  • Notation of any Disciplinary Action
  • Failed grades for courses retaken after August 2008*

*These course grades will appear as “R” on your transcript but will continue to show as “F” on your personal academic plan and individual grade reports in your student portal.

Exceptions to APUS Transcript Release Policy

Teachers Summer Workshop

One official transcript will be issued at no charge upon request if you are a student who has completed a course that falls under “Teachers’ Summer Workshop,” (for example, HIST680 – Special Topics) without requiring your admission record to be complete as long as these courses were taken under non-degree-seeking status.

Graduation

When ordering a transcript after graduating, please be sure your conferral has been posted in your student record first or your awarded degree will not show up on your transcript. It is recommended that students wait 24 hours after their conferral date to order a transcript to ensure your conferral date has been posted to the transcript.